Job description
The role of Installation Manager involves a comprehensive approach to managing installations, ensuring safety compliance, maximising profitability, and maintaining the highest quality standards. Effective communication, leadership, and attention to detail are crucial for success in this role.
1. Installation Management:
- Collaborate with the Workshop, Project Managers, and suppliers to plan
- Plan key elements well in advance, including material, crew, fitters, access permits and other resources.
- Prioritise critical paths that could impact installation deadlines and adhere to strict production and installation schedules.
- Feed information to Workshop and raise any concerns about the build that may not be practically assembled, or have any H&S risks.
- Maintain a 30% gross margin for the department and minimise unplanned costs to protect gross profit (GP).
- Keep sub-contractor expenditure to a minimum and promote cost-consciousness among team members.
- Facilitate effective communication and collaboration within the team and sub-departments.
- Maintain a harmonious working relationship with and among staff, without compromising on discipline and commitment.
- Drive installers to uphold high professional standards to build a positive brand image at all times.
- Identify training needs, coach team members, and ensure everyone meets performance expectations.
- Conduct one on one discussions with teams at Stevenage to promote a healthy dialogue and resolve any soft issues that may build up.
- Communicate tasks and responsibilities clearly among stakeholders and provide additional/comprehensive briefings/ information.
- Ensure that all team members are clear about expectations.
- Estimate and brief suitable sub-contractors as required, optimising the utilisation of existing installers. Clarity of communication of Scope of Work with sub contractors to avoid unplanned expenses.
- Avoid under estimating resource requirements.
- Prioritise safety in the work area, adhere to site rules and regulations, and maintain proper housekeeping.
- Prepare Risk Assessment and Method Statements (RAMS) and ensure compliance with them for all builds.
- Promptly report all incidents in the Accident Logbook for documentation.
- Drive installers to estimate equipment and consumables requirements, securing them in advance.
- Plan a quarterly resource requirement such as consumables/ uniforms and other essential items.
- Have a contingency plan for unexpected turn of events during installation.
- Travel to sites in the UK and EU as needed to oversee major builds when advised by the management.
- Work from the office/workshop based in Stevenage/Hertfordshire.
- Thoroughly inspect and sign off on completed jobs with clients, documenting processes before leaving sites.
- Provide a post-installation summary, including near misses, areas for improvement, and feedback, via a debrief email to Installations, workshop, and project managers.
- Collaborate closely with the workshop team, providing necessary information about surveys and build-related aspects.
- Support fellow installers by managing capacity during busy periods, being flexible with working hours, and ensuring fair work distribution.
- Conduct weekly meetings to discuss progress and upcoming work with the team.
- Essential experience in retail, shop fitting, joinery, and vinyl for this role.
- Team management
Provide feedback to the department head through post-installation summaries, highlighting near misses, areas for improvement, and valuable insights