Logistics Coordinator
Job Function
- Support the Operations function
- Plan and coordinate logistics operations liaising with Customers, internal Stakeholders, Suppliers, Logistic providers and Transportation Companies
- Manage and co-ordinate logistics including arranging transport, storage, delivery and arrange administration between Suppliers and Customers
- Liaise with our internal Project Managers to ensure that Logistics arrangements meet their requirements and expectations
- Raise Purchase Orders and allocate these to the correct nominal codes as instructed by the Accounts department
- Ensure that all reports and Smart-sheets are updated with accurate information at all times
- Respond to both internal and external Customers in a timely manner via telephone and email
- Ensure that correct documentation is provided for Export and Custom agencies including import certifications and duty.
- Arrange same-day deliveries whenever necessary
- Arrange overnight parcel deliveries
- Work closely with the Warehouse Team to ensure that orders are complete and ready for shipment
- Plan and track shipments of final product according to customer requirements
- Assist in the selection of carriers/suppliers and keep all appropriate documentation and service level agreements
- Monitor carrier performance and handle performance issues and concerns within capability. Raise any concerns with Senior Management.
- Ensure carrier compliance with Company policies and procedures for product transit and delivery
- Resolve problems concerning transportation, logistics systems, imports or exports or customer issues and refer to Senior Management as and when required
- Act as single point of contact for the Customer/Project Manager on all logistic and delivery matters and carry out any administration required